"Think about your own job experiences and the changes you have been asked to make in the past few years - TQM, re-engineering, restructuring.. Ambitious undertakings nearly always resulting in some degree of disappointment"
Harvey and Michael advise us while offering three options for us to consider when faced with unexpected change:-
1. lower your expectations
2. dig in your feet and stop changing altogether
3. find better ways to change
Why Change Doesn't Work is an excellent body of thought seeking to make sense of change, offering psychometric tests throughout the book, to help you to rationalise your external change circumstances.
#change #work #humanresources